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Managing Customer Communication Is a Major Headache

customer service · customer communication management software

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Pain score
70/100
Competition
High
Format
Web SaaS
Solo-buildable
Yes
Regulatory risk
None

The author is overwhelmed by the volume of calls, texts, and emails in their busy service-based business and is concerned about maintaining good customer service.

From the original conversation
“the amount of phone calls, texts, and emails that we get sometimes are overwhelming”
View the original post on Reddit ↗

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